Term and Conditions

By using/ accessing/ buying from Murphy Magnets or its website/technology you hereby agree and are bound to the following guidelines, rules, restrictions, terms and conditions. ORDERS

Orders

We strongly encourage our customers to use our PO generator. You will receive a copy of the PO for your records. This system allows us to serve you better. Please go to https://purchase-order-generator.vercel.app/

PO's with incomplete information will cause delays, Murphy Magnets is not responsible or liable for delays arising from hand written, Incomplete or inaccurate POs. Shipping times may be affected by the aforementioned. Phone orders are not accepted at any time for new or repeat orders. Email: orders@murphymagnets.com

The PO generated by our system will act as your order confirmation, for those that do not use the system you will get an email confirming your order. We suggest that you read this very carefully for errors in pricing, shipping dates, shipping addresses, items, imprint colours, etc. Any error not corrected after this document is sent will not be our responsibility.

Production Time

Production time will begin the day AFTER your order confirmation (PO generator) is received and the artwork is verified, NOT when the order is received. Standard production time is 10 Working Days from start of production to ship date. This does not include ship time. Any orders with an event date less than the standard production time will be charged a "Rush" fee.

Murphy Magnets will arrange for shipment pick up with the courier. However, pick ups by couriers are beyond our control, as such no claims will be accepted as a result of delays in shipments being picked up by the courier.

We are not liable or financially responsible for non-fulfillment of orders or communications due to statutory holidays, strikes, fires, weather, machinery failure, war, embargo, force majeure, or other causes beyond our control. We are not liable or responsible for consequential or special damages due to the above, no claims or discount will be offered or accepted.

RUSH ORDERS

Please check availability with the factory before placing any rush order. Rush orders are accepted only if production schedule allows and stock is available. Murphy Magnets is not responsible for freight charges incurred on Rush Orders. RUSH ORDERS ARE AFTER ARTWORK APPROVAL IF APPLICABLE.

Rush Service does NOT include rush delivery service. We strongly recommend "OVERNIGHT" shipping with insurance for all RUSH orders.

EVENT/DATE SENSITIVE DELIVERY

Must be clearly outlined on your purchase order. Indicate when you want the product shipped and the "In-Hands" or "Event Date". If the requested in-hands date is sooner than our standard production time, rush charges will occur.

Pricing

We reserve the right to offer special promotions on specific product categories that may reflect a lower price. These promotions will be for specific time periods and promo code must be written on the PO to be valid. Pricing will NOT be changed after it is entered into our system. After the expiration date, special prices will no longer be honoured. We must receive our Net Prices. All pricing is subject to change without notice. If you are uncertain, please contact our customer care specialist at orders@murphymangets.com

Special Service Pricing

Stickering 2 5/8 W x 1H instruction - $0.08

Payments

We will charge a $50 Penalty for any returned check (NSF) or Credit Card Charge Backs. We only accept Visa & MasterCard for credit card payments.

Murphy Magnets reserves the right to share your credit information with fellow suppliers, this information will be used to determine credit terms. No personal information, credit card numbers, etc will be shared.

Customers without established terms are prepaid prior to shipping of their orders, which will be held until payment is received. No exceptions.

Credit cards will not be accepted on orders over $2,500. No exception including deposits.

Deposits of a min. of 50% are required for all orders over $2,500 and as well as overseas order and custom quoted projects. Balance is due before shipping. Your order will be held until payment is received.

We are not liable or responsible for delays arising from payment issues.

Payment where credit cards are not accepted must be sent via courier or through direct deposit, wire transfer or e-transfer.

Delinquent accounts over 15 days will have their terms reviewed and may result in loss of their terms.

Customers with terms who are above their credit limit will have their orders held until payment is received.

Late payment will incur interest of 2% per month, 24% per annum.

Shipping

If you wish to have your order shipped to multiple locations, there is a drop shipment fee of $15 per location. We are happy to ship under third party accounts, but a $10 fee per shipment will be applied.

Prices quoted are F.O.B. our plant in Toronto, Ontario, Canada, and are subject to all applicable taxes. If you wish to use a specific courier, please include the applicable courier account number as well as the service level. If a specific shipping method has not been requested, we will select the most appropriate shipping method based on weight destination, and time available. We primarily ship with UPS, Loomis, Purolator and Canada Post. We do not ship via FEDEX or DHL. Orders may be picked up from our location, please advise on PO. You will be contacted once your order is ready for pick up.

Shipments will not be insured unless advised otherwise. We accept no responsibility for damaged, lost, or late shipments once goods have left our plant. Please contact the courier company directly to make a claim. All claims for delayed delivery must be filed with the courier company only. All US bound shipments must include a FED TAX ID#, orders can not be shipped without it.

Your invoice will be prepared immediately upon shipment and will be emailed to you. We will supply tracking numbers on request; it is your responsibility to track and trace.

Email

Collected email addresses will automatically be added to eblast list, you hear by grant Murphy Magnets permission to send communications with said email address regarding specials, promotions, general and important information. If you wish to not receive our emails, please opt out of the service on our eblasts.

CUSTOM DIE (SHAPE) COSTS

Custom die charges for flexible Magnets products begin at $450. Prices for custom dies for Air Fresheners begin at $450. These prices vary dramatically due to the complexity of sizes and shapes, and must be quoted on an individual basis. All custom dies and molds become the property of Murphy Magnets and not owned by the company who requested the die. However, repeat orders using this dieline will not be subject to a custom die charge as it has already been manufactured.

PRODUCT SAMPLES

There is no charge on most items but we usually limit the number of free samples to 3 pieces. We may charge for samples depending on the value of the item. We send all samples via REGULAR MAIL. If you want samples sent by UPS (for USA), please provide us with the UPS account number and Federal Tax Identification Number (FTI), OR Social Security Number (SSN) as this is a requirement of Homeland Security. If you want samples sent by Purolator (for Canada), please provide your Purolator account number.

PREPRODUCTION SAMPLES

Pre-production samples plus setup charges and custom die charges (if applicable) must be quoted on an individual basis.

ARTWORK/GRAPHICS

Please send artwork to orders@murphymangets.com You will receive a proof if requested from this email. Please reply with your approval or any questions related to artwork only to this email. Please reference your PO# and company name.

Please note charges:

Proofs

If you request a digital or physical print/ pre-production sample it is your responsibility to approve them in a timely manner. Production does not start until the proof is approved. Approved/signed proofs must be received by e-mail; PHONE APPROVALS WILL NOT BE ACCEPTED. You, our client, are responsible for any and all errors that may have been overlooked on a proof that is approved by a representative of your company. Please check ALL details on the preproduction proof thoroughly. Murphy Magnets will not not be responsible for proofs approved with incorrect information.

Production quality depends on the artwork provided with your order. We may make recommendations for improvement, and may make minor modifications to improve print quality. It is up to you/your client to inspect all aspects of the proof.

If artwork needs to be "created', 'touched up', or 'redone' there will be a charge of Artwork min $15; $15 per 15 mins thereafter., which will be evaluated by the Art Department at time of inspection.

All Hard back magnets will by default have "Made in CANADA/Fabriqué au Canada" and "MurphyMagnets.com" on the back.

GENERAL SPECIFICATIONS

Any product that has an imprint that goes to the edge requires a 1/4" bleed area outside the edge of the product. To avoid problems, ensure all text and graphics are within a 1/4" margin (inner safe area) from the edge of the product, as shifts in cutting location occur on printing.

FILE FORMATS

We prefer vector art such as Adobe Illustrator files, as they provide superior reproduction quality and allows image to be resized without loss of detail. Please provide vector file artwork such as .ai, .eps, or .pdf. Raster artwork should be at least 300dpi and full quality. We would prefer it if you send in more than one format.

TYPE/TEXT

Minimum type size is 10pt for legibility. Any text below this size is at your own risk as we can not guarantee legibility. For best results, use a font with strokes that are not too bold or too thin.

If typesetting is required, a $15 charge will be added to the order. Please provide one or two preferred font styles, otherwise a default font style will be used.

Please convert all types to outlines/curves or else the proof will be delayed.

COLOUR

Murphy Magnets uses digital printing; as such PMS/ Pantone/spot colours will be converted to CYMK. Exact color matching is not possible, variation between prints and runs may occur. We do not guarantee that each order will have consistent colour throughout the whole run. Computer monitors never match the colours on the final product.

PRODUCT NOTES

AIR FRESHENERS (New Product Offered for Murphy Magnets Customers)

All air freshener paper is off-white and will be scented with yellow or light brown scent. Due to the nature of the scenting process, slight discolouration, staining, and bleeding may occur. All air fresheners are scent tested before bagging; scent availability may vary once testing is complete. Scent testing does not guarantee that the aforementioned problems will not occur.

We assume no responsibility / liability if products are used incorrectly. DO NOT PLACE EXPOSED AIR FRESHENERS ON ANY SURFACE as it may result in damage to the surface.

Murphy Magnets will not entertain complaints about scent as it is an individual preference or discolouration due to scent. We use stock scents that comply with fragrance industry standards. All Scents are non-toxic.

Instructions:

• Cut a V-shaped opening that is about half an inch wide at the top of the bag
• Pull string out and hang product freely
• After one week, expose approximately half an inch of the air freshener. Continue to expose the air freshener an extra half inch each week until it is completely removed from the bag.

ORDERS MINIMUMS and OVER/ UNDER RUNS

All orders are subject to a 5 piece per version over. If exact qty is needed please add 5% to your order. Invoices will reflect the actual number of units shipped.

Minimum quantities are as follows:

Note: versions are even split in qty ordered

• Hard Back Magnets: 50 units (min 25 units per version)
• Playing cards: 48 decks (12 per version)
• Air Fresheners 100 units (50 per version)
• Stickers 100 units (25 per version)
• Dye sub coasters 100 units (25 per version)
• Posters 100 units ( 25 per version, except 24" x 36" which is 100 per version)
• Post cards 100 units (25 per version)
• Acrylic double sided keychains 100 units (25 per version)

MATERIAL SUBSTITUTIONS

We assume the right to substitute materials of equal or greater quality to enable us to fulfill your order as soon as possible, unless otherwise specified at the time of order.

QUALITY

Due to uncontrollable circumstances, variances in colour, shade, texture, size and construction of finished goods cannot be guaranteed. Colours are not guaranteed to be colourfast. We reserve the right to change, correct, and improve goods without prior notice. No adjustments or claims will be processed regarding these variances.

RETURNS, REFUND and WARRANTIES

All claims must be submitted in writing within 5 days of the date of receipt. No returned merchandise will be accepted without prior authorization issued by Murphy Magnets. No credit or remake of goods will take place until the original product is returned. We reserve the right to provide credit for future orders on any credit notes issued. Returns and replacement of goods are shipped at the customer's expense. All Sales are final on custom and overseas Goods. Only defective goods will be accepted back for returns. No refunds will be issued for orders that are cancelled after shipping.

Murphy Magnets does not warranty its products, and limits its liability/responsibility to replacement or discount of defective products only. No Claims will be accepted.

Any matters/issues arising from buying from and /or using services by Murphy Magnets will be dealt with in the Jurisdiction of Toronto, Ontario, Canada. If no resolution is accepted by both parties, it is then agreed that a resolution will be sought by binding mediation only.

ORDER PROBLEMS/ISSUES

If there is a problem with the product, e-mail orders@murphymangets.com with photos attached that show the issue. All problem orders will go through an internal investigation. No resolution will be given until the investigation is complete. Murphy Magnets reserves the right to correct or discount the order at its sole discretion, You the customer agree to pay in full or at the discounted price given by Murphy Magnets. All issues must be received within 5 business days of receipt of goods.

CANCELLATIONS

All cancelled orders must be accompanied by a formal letter and must be approved by Murphy Magnets to be considered a valid cancellation. Phone cancellations are NOT acceptable. Custom orders cannot be cancelled. Orders cancelled during production will be charged $75(G) plus billed for any already completed work accordingly. Murphy Magnets has sole discretion as to these cancellation charges and whether to accept an order as cancelled. Orders can not be cancelled once production is complete. We reserve the right to refuse any order or cancel an order at any time for whatever reason we see fit.

RIGHTS TO PROMOTION

We reserve the right to use any and all text, logos and graphics in our advertising unless otherwise specified in writing. The products you have seen in our advertising, website, catalogue, or other promotions, appear only to illustrate the shape and appearance in order to assist you in creating your own sale. We will not reproduce an item purchased previously by another company without written authorization from a current representative of the previous company.

TRADEMARKS, COPYRIGHTS & REGISTRATION MARKS

We assume no responsibility for legal infringements and assume that the customer has secured the permission of the holder of any trademarks, copyrights or registration marks for products produced by our company. The customer agrees to assume any liability resulting from patent or copyright infringement. Murphy Magnets reserves the right to refuse to produce any material that is obviously in violation of the above.

ERRORS/OMISSIONS/CHANGES

The details laid out in these terms and conditions are subject to change without notice. We reserve the right to modify pricing, discounts and discontinue any item without notice. We will not be held liable for any typographical errors and omissions. Murphy Magnets may modify this Site and these Terms of Usage at any time without prior notification. Therefore, you are responsible for reviewing these Terms of Usage upon each visit to the Site or order you place with us.

Right to refuse

Murphy Magnets may decline to produce, manufacture, design, or otherwise create a product due to concerns about the content requested. Murphy Magnets will not create products containing content that violates laws or regulations; as well as reserves the right to avoid participating in the distribution of harmful or offensive content; we may decline content that conflicts with its values, mission, or public reputation and will not produce content that may endanger or intimidate individuals or communities.

Legal or Prohibited Content or Hateful or Harmful Content: Illicit drugs or drug paraphernalia; Fraudulent or deceptive material; Copyright-infringing or trademark-violating content; Instructions for illegal activities; Content involving minors in inappropriate or sexualized situations; Weapons-related content where prohibited by law; Hate speech targeting protected groups; Extremist, terrorist, or violent ideology; Threats, harassment, symbols and images which are/maybe intimidating or calls for violence; Bullying, defamation, or personal attacks

Unsafe or High-Risk Content or Graphic or Adult Content: Content that could encourage self-harm; Content likely to cause psychological distress; Products that could pose physical hazards due to their messaging or design; Explicit sexual imagery; Pornographic material; Graphic depictions of violence, gore, or injury

Misaligned Content: Content contradictory to the companies values, ethics, mission, or brand standards; Content that may expose the organization to reputational risk; Content that is inaccurate (or is believed to be so) or biased; Content which is politically sensitive in nature

This list is not exhaustive. The organization reserves the right to evaluate content on a case-by-case basis.